Vendor blog recapping a Roche talk: ThoughtSpot says Roche scaled to 500 active users of ThoughtSpot's Spotter AI analytics agent within a year, and has 40,000+ ThoughtSpot users overall.
500 active Spotter users within a year vendor claim
Partners: ThoughtSpot
AstraZeneca built a supervisor-led multi-agent Brand Assistant on Databricks that gives commercial teams governed access to structured and unstructured data, growing from a small proof of concept to more than 20 agents in production.
scaled from 5-agent POC to 20+ agents in production company-reported
Partners: Databricks
Sanofi ran a small Copilot pilot but decided not to roll it out widely to employees, according to its chief digital officer.
Partners: Microsoft
Celltrion said it is already using AI in office work for data analysis, building dashboards and drawing insights, and that it will widen that use. A chatbot simulation on the electronic document system projected that time for simple tasks such as document search and comparison would be about 80 to 90 percent shorter.
Merck signed a multi-year deal with Google Cloud, worth up to about $1 billion, to roll out an agentic AI platform across R&D, manufacturing, commercial and corporate teams.
Partners: Google Cloud
Insmed's 2025 annual report says that in early 2025 the company launched InQuiry, its proprietary generative AI assistant, which uses internal data to summarize documents, create content and produce meeting recaps. The report says InQuiry fully integrates across Insmed and is helping improve workflows, and that teams have realized productivity gains on tasks such as job descriptions, development plans and templates.
Shionogi says the Generative AI Group, established in October 2024, is advancing the development, implementation and internal deployment of operational support systems that use generative AI. The same page says the company aims to use generative AI large language models for efficiency and quality in medical writing, including protocols and clinical study reports.
Merck KGaA's 2025 annual report says myGPT Suite, its internal generative AI platform, has more than 32,000 active users a month (over half the workforce) and more than 90% cost savings versus off-the-shelf options.
32,000+ monthly active users (over half the workforce); >90% cost savings vs off-the-shelf company-reported
Sanofi's internally hosted generative AI companion, launched in October 2024, that helps employees find answers, navigate tools and automate routine tasks. Sanofi says it supports more than 30,000 users.
~2 hours saved per user per week; 30,000+ users company-reported
Microsoft says UCB created SKAI, a generative-AI platform, and that SKAI powers a family of AI assistants from medical writing to clinical statistics. On the same page a UCB speaker anticipates Microsoft 365 Copilot active use moving from 50% of employees to 80%.
Microsoft 365 Copilot active users anticipated to move from 50% to 80% of employees vendor claim
Partners: Microsoft
AstraZeneca runs a company-wide AI upskilling programme, and employees who reach a set accreditation level get early access to an internal AI agent builder, which produced over 1,500 agents in two months.
1,500+ agents built in first two months; 37,700+ employees in AI programme company-reported
An enterprise rollout of Microsoft Copilot starting in early 2024 that reached about 20,000 employees. Users saved about 2.17 hours a week on average.
2.17 hours saved per employee per week company-reported
Partners: Microsoft
Merck & Co. Vendor source Text-to-SQL generative AI over healthcare databases (Amazon Bedrock)
Type not stated
Merck & Co. Vendor source
Text-to-SQL generative AI over healthcare databases (Amazon Bedrock)
Type not statedMerck runs an in-house, secured generative AI workspace called GPTeal that gives employees access to several large language models. The CIDO described broad staff adoption in an interview.
43,000 employees using GPTeal; 80 million prompts entered company-reported
Partners: OpenAI, Meta, Anthropic
Daiichi Sankyo describes DS-GAI as its in-house generative AI system, with chat responses based on files and internal data and with image generation. The July 31, 2024 story says more than half of employees in Japan have experienced it and that the average number of daily users is already over 600.
over 600 average daily users company-reported
Moderna rolled out ChatGPT Enterprise company-wide and deployed more than 750 custom GPTs within a few months, across legal, research, manufacturing and commercial.
750+ GPTs deployed company-reported
Partners: OpenAI